cric88 Privacy Policy
Your personal information is completely safe with us — cric88 protects your privacy with SSL encryption and strict data protection practices.
About This Privacy Policy
cric88 ("we", "us", or "the platform") operates a trusted online casino and betting service for users in Bangladesh. This privacy policy explains how we collect your personal information, what we use it for, who we share it with, and how we keep it secure.
By registering with cric88 or using our services, you are considered to have accepted the terms of this privacy policy. We recommend that you read this policy carefully in full. We will notify you through the platform of any changes.
This policy applies only to the cric88 website and services. cric88 is not responsible for the privacy policies of third-party websites or services.
What Information We Collect
cric88 collects specific information to operate its services properly and to improve your experience. We collect only what is necessary.
a) Information Provided at Registration
- Full name (both Bengali and English are accepted)
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- Preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
- Username and password (stored in encrypted form)
b) Automatically Collected Information
When you use cric88, our servers automatically record certain information:
- IP address and device identification details
- Browser type and version
- Operating system
- Date and time of platform access
- Pages visited and features used
- Transaction history and amounts
- Gaming session details
c) Cookies and Tracking Technologies
cric88 uses cookies and similar technologies to improve your service experience. Cookies are small text files stored on your device. They help remember your login status and provide a personalized experience. You can disable cookies from your browser settings, though some services may not work properly as a result.
- Full copies of national identity documents (only limited information for verification purposes)
- Bank account PIN or password
- Secret PINs for bKash, Nagad, or Rocket
- Irrelevant personal information
How Your Information Is Used
cric88 uses your personal information only for specific, clear, and lawful purposes. Details are described below:
1. Account Management and Service Delivery
We use your registration information to create and manage your account. Your information is needed to process transactions, confirm deposits and withdrawals, and apply bonuses where applicable.
2. Identity and Age Verification
cric88 is strictly for those aged 21 and above. We verify your age and identity based on the information you provide. This is an important part of ensuring responsible gaming.
3. Security and Fraud Prevention
We analyze automatically collected information to ensure your account security and to prevent fraudulent activity. If unusual transactions or login activity are detected, we will notify you.
4. Customer Service Improvement
Our 24/7 live chat support team may access your account information to assist you, which allows your issues to be resolved more quickly.
5. Relevant Communications
We use your contact information to send important account notifications, transaction confirmations, and where applicable, promotional messages based on your preferences. You can opt out of receiving promotional messages at any time.
6. Legal Compliance
We retain necessary information to comply with applicable laws and regulations and in the event of any legal dispute.
Who Information Is Shared With
cric88 does not sell your personal information to third parties. However, limited information may need to be shared in certain circumstances:
Payment Processing Partners
Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to complete your deposits and withdrawals. These partners follow their own privacy policies.
Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — receive the minimum information required to manage gaming sessions. They may use this information only for the purpose of operating games.
Technology and Security Services
Limited information may be shared with trusted service providers for cybersecurity, fraud detection, and the technical operation of the platform. These service providers work under strict confidentiality agreements.
Legal Authorities
Information may be disclosed as required by court orders, lawful requests from law enforcement agencies, or other legal obligations.
Before sharing information with third parties, we ensure that they maintain appropriate data protection measures. We never sell or transfer your information to third parties for advertising purposes.
How We Keep Your Information Secure
cric88 treats the security of your personal information as its highest priority. We use industry-standard security measures:
- SSL Encryption: All communication between your browser and our servers is encrypted using SSL/TLS technology.
- Data Encryption: Stored passwords and sensitive information are encrypted using strong hashing algorithms.
- Access Controls: Only authorized staff have limited access to your information.
- Security Audits: Regular security testing and assessments are carried out.
- Firewall Protection: Advanced firewalls and intrusion detection systems remain active.
- Two-Step Verification: Additional verification is activated in the event of suspicious login attempts.
Please note, however, that no method of transmitting or storing information over the internet is 100% secure. If you believe there has been unauthorized access to your account, please notify our support team immediately.
Your Rights Regarding Your Information
As a cric88 user, you have certain important rights regarding your personal information:
Right to Access
You may request to know what information we hold about you.
Right to Correction
If your account contains incorrect or outdated information, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your information be deleted.
Right to Object to Processing
You may object to your information being processed for specific purposes.
Right to Data Portability
You may request your information in a structured, commonly used format.
Right to Opt Out of Communications
You may opt out of receiving promotional emails or messages at any time.
To exercise any of the above rights, contact our support team via 24/7 live chat or email. We will process your request as quickly as possible. However, some requests may be limited due to legal obligations or legitimate business reasons.
How Long Information Is Retained
cric88 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
- Active Account Information: Complete information is retained for as long as the account remains active.
- Transaction Records: Financial transaction information is retained for a defined period for legal and accounting purposes.
- Closed Account Information: Even after an account is closed, certain information may be retained for a defined period due to legal obligations.
- Support Communications: Customer service records are retained to help improve service quality.
Once the retention period has ended, we securely delete or anonymize the information.
Protection of Children and Minors
cric88 services are strictly for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
If it comes to our attention that a minor has registered, we will immediately close that account and delete all associated information.
If you suspect that your child or any minor has opened an account on cric88, please contact us via live chat or email. We will take prompt action.
Changes to the Privacy Policy
cric88 may update this privacy policy from time to time. Amendments may be necessary due to changes in services, legal obligations, or security improvements.
For significant changes, we will:
- Post a clear notice on the website
- Notify you at your registered email address
- Display the updated date at the top of the page
Continuing to use the service after a change means you have accepted the updated policy. If you do not agree with any change, please contact us to close your account.
Contact Us About Privacy
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us:
- Live Chat: 24/7 support available in Bengali
- Email: [email protected]
We will try to process all your privacy-related requests as quickly and professionally as possible. Data protection is an ongoing commitment for us, and we are always working to earn your trust.
You can also read our other policy pages: Terms & Conditions | Responsible Gaming | About Us